McClatchy Media
“Each time I have had to contact VMware technical support I've received prompt responses leading to first call resolution. There have been a few times I couldn't get to my phone and the engineers' courtesy follow-up emails provided the exact answers I needed without any additional information from me. VMware has a top tier product and support in VMware has saved countless hours, dollars and headaches.”
Fabio Perini North America, Inc.
“VMware products and service are the best in the industry! VMware products have made my job fun again! Thank you!”
ReelzChannel
“Quick response, fast reply, professional in depth response and follow up. I haven’t had this kind of quality technical support in years or from anyone else for that matter. Hands down, VMware support simply defines how software support should be provided!”
Los Angeles Superior Court and USC
“...I have NEVER experienced this level of customer support with any other company in over 20 years of IT experience. Better then IBM, Apple and Microsoft, and all the support was included in my VMware Fusion license.”
Quarles and Brady LLP
“I am so thankful for VMware. It has revolutionized the IT industry as Bill Gates impacted the OS world. It has saved us time and dollars; it has produced a corporate buy-in (from the top down) and allows us to purchase products like EqualLogic, VisionCore, etc. Your professional support staff is top notch – especially since I am Linux illiterate and a Window's expert. VMware has put an indelible mark on the trust our corporation has in IT's credibility and direction. VMware is a significant piece in our future at Quarles and Brady LLP.”
Systematics LTD
“The great feeling of having excellent support with a very advanced technology provides a real safety net of a solution. I know that it's not only working, but there is also support to provide help when needed.”
Option One Mortgage Corp.
“I just want to drop a quick thank-you note for your hard work over the last few days to help recover our ESX installations. With 10+ hours of troubleshooting and recovery effort we have not only recovered 100% of systems, but also picked up valuable lessons from which we intend to implement throughout our environment. We appreciate your dedication, your personal sacrifices and the drive to get things back. We also appreciate the follow-ups and the offer to help us implement a secondary change to further stabilize the environment.”
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