Technical Support Phone Numbers
VMware technical phone support is available to customers covered by Platinum (24x7) and Gold (12x5) support contracts. Toll free access to our Technical Support team is available for several countries as listed below. Support is available in local language in some countries; please review the chart below for details.
If you don't see a toll free number for your particular country, please send us a note requesting one. We will add additional numbers as demand increases. All other countries should call +1 650 475 5345 (toll call) for English language support.
Please note: If you already have an active support request, our automatic routing system will connect you directly to the expert who is working on your issue.
| Country | English-Language Toll-Free Numbers |
Local-Language Numbers |
|---|---|---|
| Argentina | 0800 666 1426 | 08001220115 |
| Australia | 1800 040 235 0386 237 239 |
|
| Austria | 0800 201 241 0179 576 236 |
|
| Belgium | 0800 803 231 0800 803 221 |
|
| Brazil | 0800 891 4625 | 0800 891 8898 |
| Canada | 877 486 9273 | |
| Chile | 123 002 003 69 | 800 36 1214 |
| China (Mainland) |
800 744 0220 800 440 0205 |
800 915 1919 |
| Colombia | 01800 944 0350 | 018007002057 |
| Denmark | 802 09909 383 23038 |
|
| Finland | 0800 972 50 0972 519 011 |
|
| France | 080 554 0361 017 123 0874 |
080 554 0361 017 123 0874 |
| Germany | 0800 100 6711 0695 170 9016 |
0800 100 6711 0695 170 9016 |
| Hong Kong | 3071 4610 | 8101 8178 |
| India | 000 800 440 12711 | |
| Indonesia | 001 803 440 819 | |
| Ireland | 1800 882 408 016 569 152 |
|
| Israel (Bezeq = Carrier) Israel (Bezeq = Carrier) Israel (Barak ITC = Carrier) Israel (Golden Lines = Carrier) |
1809447347
014 800 869 273 44 013 800 869 273 44 012 800 869 273 44 |
|
| Italy | 800 903 431 026 943 0373 |
|
| Japan | 0120 771 679 335 708 714 |
0120 571299 (Platinum Support) 0120 271299 (Gold, Site Support) |
| Korea | 080 086 9273 | |
Latin America (except Argentina, Brazil, Chile, Colombia, Mexico and Venezuela) |
18669221471 |
|
| Luxembourg | 800 263 77 342 080 8187 |
|
| Macao | 0800091 | |
| Malaysia | 1800 882 694 377 124 600 |
|
| Mexico | 1800 123 1731 | 01 800 123 3273 |
| Netherlands | 0800 020 0940 020 200 8014 |
|
| New Zealand | 0508 555 619 099 214 585 |
|
| Norway | 800 301 37 231 628 33 |
|
| Philippines | 029 003 080 | |
| Poland | 008 004 411 811 | |
| Singapore | 1800 823 2238 6823 2239 |
|
| South Korea | 080 713 0880 023 483 1181 |
|
| Spain | 900 811 833 900 811 834 |
|
| Sweden | 020 170 1522 085 016 3241 |
|
| Switzerland | 0800 001 968 044 800 9974 |
|
| Taiwan | 0800 66 136 221 920 223 |
0080 1863109 |
| Thailand | 001 800 441 7346 | |
| United Kingdom | 0800 032 7597 0207 136 8707 | |
| United States | 877 486 9273 | |
| Venezuela | 800 100 6315 | 08001008417 |
1 Number may have problems from mobile phones due to local phone providers.
