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Make full use of your existing IT resources as you deploy new applications, improve availability and ensure business continuity. Dramatically reduce your capital and operating costs while increasing IT staff efficiency with VMware vSphere, the most trusted and reliable virtualization platform in the industry. VMware vSphere delivers Always On IT to your business, bringing the enterprise-class high availability, performance and reliability of the VMware platform together with cost-effective packages designed your IT environment.

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Support Resources

VMware offers a number of self-service web-based support resources to assist you.

Knowledge Base

Other Resources

Support Offerings

Production or Basic support contracts are available for all VMware vSphere product bundles with the exception of VMware vSphere Essentials. Per incident support can be purchased in convenient 1, 3 or 5 incident packs to support VMware vSphere Essentials.

Production

Global support available 24x7 for your production environments where fast response times for critical issues are required. Includes product updates and upgrades.  Learn more about platinum support.


Basic

Support for non-critical applications and platforms that require support during normal business hours only. Includes product updates and upgrades.


Per Incident

Purchase support as you need it. Individual incident support is conveniently sold in 1, 3 or 5 incident packs. Submit support requests via phone or online; responses are targeted within one business day.

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VMware vSphere Demo

This demo introduces the basic use cases and features of the VMware vSphere platform.

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